1. When is the Contract legal?
No contract shall arise until we have received:
– completed online booking form
– full payment or deposit for the Tour
2. When is Deposit or Full payment applied?
Full payment is not required at time of booking online. Customers only pay an amount of deposit (which depends on the value of the package) when confirms the booking (depend on the value of the package). The balance will be paid on arrival by customers (Credit Card or Cash: USD, EUR or VND)
However, when the booking is less than 30 days, full payment is requested.
3. Methods of Payment
Payment must be made by major credit card (Visa Card, Master Card & American Express) via Auto Online Payment System (your Credit Card’s information will be secured strictly by Master Card Corp).
4. Cancellation Fee
Cancellations will be charged as follows:
– More than 45 days before arrival: no cancellation charge (the Deposit amount is non-refundable)
– 30-44 days before arrival: 10% of the cost of the Tour is forfeited
– 14-29 days before arrival: 40% of the cost of the Tour is forfeited
– 8-13 days before arrival: 60% of the cost of the Tour is forfeited
– Less than 7 days before arrival: 100 % of the cost of the Tour is forfeited
*The amount of cancellation fee may vary depend on the Tour type. Please contact us for more information.
5. Refund of unused services
No refunds or exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the Tour prices but not utilized by the Tour member.
6. Special Requests
Special requests must be sent along with the booking form, the sooner the better. We will try our best to meet your needs.Day la phan tieng phap
1. When is the Contract legal?
No contract shall arise until we have received:
– completed online booking form
– full payment or deposit for the Tour
2. When is Deposit or Full payment applied?
Full payment is not required at time of booking online. Customers only pay an amount of deposit (which depends on the value of the package) when confirms the booking (depend on the value of the package). The balance will be paid on arrival by customers (Credit Card or Cash: USD, EUR or VND)
However, when the booking is less than 30 days, full payment is requested.
3. Methods of Payment
Payment must be made by major credit card (Visa Card, Master Card & American Express) via Auto Online Payment System (your Credit Card’s information will be secured strictly by Master Card Corp).
4. Cancellation Fee
Cancellations will be charged as follows:
– More than 45 days before arrival: no cancellation charge (the Deposit amount is non-refundable)
– 30-44 days before arrival: 10% of the cost of the Tour is forfeited
– 14-29 days before arrival: 40% of the cost of the Tour is forfeited
– 8-13 days before arrival: 60% of the cost of the Tour is forfeited
– Less than 7 days before arrival: 100 % of the cost of the Tour is forfeited
*The amount of cancellation fee may vary depend on the Tour type. Please contact us for more information.
5. Refund of unused services
No refunds or exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the Tour prices but not utilized by the Tour member.
6. Special Requests
Special requests must be sent along with the booking form, the sooner the better. We will try our best to meet your needs.
Contact us if you would like more detail!